With cloud-based VoIP systems, service providers use the same technology backbone for all customers, large and small. This allows smaller businesses to take advantage of economies of scale while also having access to enterprise-level features. And these features can be used on any device with an internet connection. The result is the capability to run your business — place calls, access voice mail, receive calls, send faxes — from pretty much anywhere. With cloud-based VoIP, the user is no longer chained to the traditional telephone network.
"Voice over Internet Protocol (VoIP) phone systems are revolutionizing business telephony, and even legacy PBX phone providers like AT&T are encouraging the replacement of older POTS (Plain Old Telephone Systems) installations with VoIP. VoIP systems ..."