Top 5 benefits of using softphones

Having a flexible communication system is more important than ever now that remote work has become crucial to a company’s survival. One option is to issue company phones to telecommuters so they can communicate with clients and colleagues. But the ideal solution for most businesses is to use phone apps or softphones, and here are […]

The cloud: Connecting us during the COVID-19 outbreak

Governments across nearly every continent issued stay-at-home orders, which apparently slowed the spread of COVID-19. However, while these drastic measures have saved and continue to save countless lives, the negative repercussions to economies, societies, and individuals’ mental well-being are enormous. Thankfully, the cloud is playing a substantial role in mitigating the effects on all three. […]

Which is better, Hangouts or Skype?

Many online collaboration tools are coming up with improved features for online communication. These include Microsoft’s Skype for Business and Google’s Hangouts Meet. Both are used for video calling, group chat, private chat, and file and image sharing. Despite these similarities, you may prefer one over the other. Calling features Hangouts and Skype both offer […]

What you need to know to select a VoIP service

Voice over IP (VoIP) technology epitomizes every small-business owner’s IT goals. It’s affordable, flexible, and full of features that make it a valuable long-term investment. There are countless worthwhile VoIP options. You just need to know your priorities and what to look for. Total cost of ownership The most pressing concern when adopting new technology […]

Comparing Hangouts and Skype

Google and Microsoft have made huge strides with their communication solutions, Hangouts Meet and Skype for Business. Both products offer text, voice, and video chat, but each has unique features suited for specific businesses. To help you make a decision about which solution to install, we compare Hangouts Meet and Skype for Business features so […]

Unified Communications: all you need to know

Unified Communications (UC) may be a solution to problems and potential issues a business may not even realize it has. The process of integrating multiple communications into a singular communication process can be both daunting and exciting. To determine whether or not UC are right for your company, learn more about their pros and cons […]