Due to the economy, people of all ages are flocking to start a home based business. The challenge most of these entrepreneurs confront is the unwillingness of customers wanting to work with ‘solopreneurs’ who lack credibility. The things that make these home based businesses not credible are:
- Not having a professional customer service system
- Not having contact information on their website
- Being able to be reached only by email or phone
- Only having a voice mail as customer support system
- Taking a long time to get back to customers
Here is the simple step you can take right now, today, to make your home based business look and act like an S&P500…implement a virtual business strategy by setting up virtual communication channels.
These channels are: A virtual PBX, professionally recorded welcome prompts, 800# online fax, online support desk, chat, self-service knowledge base and FAQs.
You may be wondering…how much money would it cost your home based business to set up a sophisticated virtual business communication system like this one? Here is the breakdown:
- Virtual PBX: About $35 per month
- VoiP: About $15 per month
- #800 Online Fax: About $10 per month
- Online Support Desk: About $40 per month
- Chat: Included in online support desk bundle
- Knowledge Base/FAQ: Included in online support desk bundle
- Recorded Prompt: One time fee
- Phones: Zero, use soft phones (on your computer)
…TOTAL COST: approximately $100 per month!
Follow this virtual business strategy and drive hundreds of customers to your home based business. Actually, implementing a sophisticated virtual business strategy is pretty simple, once you get the hang of it. First, start with your communication channels: Virtual PBX, VoiP phones, and online fax. Then implement your virtual customer service department: Chat, knowledge base, FAQs and support desk. You’re now operating like an S&P500!
Jacqueline Burgoa was nominated by Forbes.com as “30 Women Entrepreneurs to Follow on Twitter“. MBA. 16+ Years Virtual Business Owner. U.C. Berkeley Graduate. Worked in Singapore, Bolivia & U.S. Mom of 2 boys. She is the founder of JackieBiz.com where small business owners and home based businesses learn the latest virtual business strategies on how to work less and make more in their businesses.
To help you get started, you can download the FREE REPORT: “You’re About To Learn ‘Secrets’ that Most Business Owners Will Never Know About How to Really MAXIMIZE PROFITS!“
… visit the Virtual Business Dashboard and get your FREE report.
Author: Jacqueline Burgoa
Article Source: EzineArticles.com
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